8j888 Privacy Policy

i Privacy at a Glance

This Privacy Policy applies to all users of the 8j888 platform, including the website at 8j888.app, any associated mobile-optimised pages, and all related services. By using the 8j888 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree to this policy, you must not use the 8j888 platform.

1 Introduction

8j888 is committed to protecting the privacy and security of all personal information that users provide to us or that we collect through their use of the 8j888 platform. This Privacy Policy has been prepared to help you understand our practices regarding the collection, use, disclosure, and storage of your personal data.

When we refer to "personal data" in this policy, we mean any information that identifies or could reasonably be used to identify you as an individual. This includes your name, contact details, payment information, device identifiers, and records of your activity on the 8j888 platform. We collect only the personal data that is necessary for the purposes described in this policy, and we handle all such data with appropriate care, security measures, and respect for your rights.

2 Information We Collect

8j888 collects personal data in three main ways: information you provide directly when you register or use the platform, information generated automatically through your use of the platform, and information we receive from third parties in limited circumstances. The categories of personal data we collect include:

• Registration and identity data: full name, date of birth, Bangladesh mobile phone number, email address, and any government-issued identity document provided for KYC verification
• Financial and transaction data: payment method details (bKash wallet number, Nagad number, Rocket number, or other registered payment account), deposit amounts, withdrawal amounts, and transaction history
• Gameplay and activity data: games played, bet amounts, session durations, responsible gaming tool activations, and bet history
• Technical and device data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers
• Communications data: records of your interactions with 8j888 support via live chat, including chat transcripts, complaint details, and the outcome of any dispute resolution process
• Marketing preferences data: your choices regarding promotional communications, bonus opt-ins, and preferred contact channels

3 How We Use Your Information

8j888 uses the personal data we collect for specific, legitimate purposes. We do not use your personal data for any purpose that is incompatible with the purposes stated in this policy. The primary purposes for which we process your personal data are:

• Account creation and management: to register your 8j888 account, verify your identity, process deposits and withdrawals, and maintain your account in good standing
• Service delivery: to provide you with access to all games, sports betting markets, live casino tables, and other features on the 8j888 platform
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, identity theft, and other prohibited conduct
• Responsible gaming: to monitor your gameplay patterns, deliver responsible gaming prompts, process self-exclusion requests, and apply deposit and session limits you have set
• Customer support: to respond to your enquiries, process complaints, and resolve disputes efficiently and fairly through our live chat support team
• Marketing and promotions: to send you information about 8j888 bonuses, promotions, and new game releases that we believe may interest you, subject to your marketing preferences and opt-out rights

8j888 does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where 8j888 uses automated tools to flag accounts for potential fraud or bonus abuse, a human member of the 8j888 team will review the flagged account before any account restriction or closure is applied.

4 Legal Basis for Processing

8j888 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: processing that is necessary to register your account, accept your deposits, process your withdrawal requests, and deliver the services you have contracted for when you agreed to our Terms and Conditions
• Legal obligation: processing that is necessary for 8j888 to comply with applicable legal requirements, including anti-money laundering obligations, identity verification requirements, and fraud reporting duties
• Legitimate interests: processing that is necessary for 8j888's legitimate business interests — such as fraud detection, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your rights and freedoms
• Consent: for marketing communications and certain non-essential cookies, where we rely on your explicit consent, which you may withdraw at any time by contacting support or adjusting your account preferences

5 Sharing Your Information

8j888 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the purpose of the sharing:

• Payment service providers: bKash, Nagad, Rocket, Upay, and any other payment processor we use to facilitate deposits and withdrawals receive only the transaction data required to process a specific payment
• Game providers and platform technology partners: providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive anonymised session data as required for game delivery and RNG certification purposes
• Legal and regulatory authorities: where 8j888 is required by applicable law or a lawful order from a competent authority to disclose personal data, we will comply with that requirement and, where permitted by law, notify you in advance
• Fraud prevention services: where necessary to detect or prevent fraud, identity theft, or money laundering, we may share relevant data with anti-fraud service providers or financial crime prevention bodies

6 Cookies and Tracking Technologies

8j888 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session security, and understand how users interact with the site. The types of cookies we use are:

• Essential cookies: these are strictly necessary for the 8j888 platform to function correctly — they enable you to log in, maintain a secure session, and navigate between pages; these cookies cannot be disabled
• Analytics cookies: these help us understand aggregate usage patterns, identify popular games and features, and improve the overall quality and performance of the 8j888 platform; analytics data is processed in anonymised or pseudonymised form
• Preference cookies: these store your platform preferences such as your chosen language, display settings, and responsible gaming tool configurations so that they are applied automatically each time you visit

You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8j888 platform — in particular, disabling essential cookies will prevent you from logging in and using the platform. For most players using the 8j888 mobile-optimised site on a Bangladesh mobile network, cookies are handled automatically by the browser and do not require any action on your part.

7 Data Retention

8j888 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The general retention periods we apply are as follows: account and identity data is retained for the duration of your active account and for a minimum of five years following account closure; transaction and financial data is retained for a minimum of five years following the date of each transaction; gameplay and activity data is retained for a minimum of three years; support and communications data is retained for two years from the date of the last interaction.

Where you request deletion of your personal data, 8j888 will delete or anonymise data that we are not legally required to retain. Data subject to a legal retention obligation (for example, transaction records required for anti-money laundering compliance) will be retained for the required period and then securely destroyed. You will be informed if a deletion request cannot be fulfilled in full due to a legal retention obligation.

8 Your Privacy Rights

As a user of the 8j888 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 8j888 support via live chat at 8j888.app or by email at [email protected]. We will respond to all valid rights requests within five business days.

• Right of access: you may request a copy of the personal data that 8j888 holds about you, together with information about how it is being used and with whom it has been shared
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it; you may also update basic account information directly through your account settings
• Right to erasure: in certain circumstances you may request that we delete your personal data; this right is subject to any overriding legal retention obligations as described in Section 7
• Right to restriction: you may ask us to restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being considered, or where you contest the legal basis for processing
• Right to object: where we process your personal data on the basis of legitimate interests, you have the right to object to that processing; we will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time; withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal

8j888 will not charge a fee for handling any data rights request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may need to verify your identity before processing a rights request to ensure that personal data is not disclosed to an unauthorised person.

9 Data Security

8j888 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or alteration. The security measures we employ include:

• SSL encryption: all data transmitted between your device and the 8j888 platform is encrypted using industry-standard SSL (Secure Sockets Layer) technology
• Access controls: personal data is accessible only to 8j888 staff and contractors who have a legitimate need to access it for their specific role, and all staff with data access are subject to confidentiality obligations
• Secure storage: personal data is stored on secured servers with appropriate physical and logical access protections; payment credentials such as full bKash or Nagad account numbers are never stored in plain text
• Incident response: 8j888 maintains a documented data breach response procedure; in the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay

10 Children's Privacy

The 8j888 platform is strictly for adults aged 21 years and above. 8j888 does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a person under the age of 21 has registered an account with 8j888 or provided personal data to us, please contact 8j888 support immediately at [email protected] so that we may take appropriate action, including closing the underage account and deleting associated personal data.

8j888 uses age verification measures during the registration process to minimise the risk of underage registration. Where an account is found to have been registered by a person under 21 years of age, the account will be closed immediately, all personal data will be deleted or anonymised to the extent permitted by law, and any balance will be handled in accordance with the Terms and Conditions.

11 Third-Party Links

The 8j888 platform may contain links to or integrations with third-party services, including game providers and payment processors. These third parties have their own privacy policies and data practices, which are independent of 8j888's. 8j888 is not responsible for the privacy practices or the content of any third-party services. We encourage you to read the privacy policy of any third-party service before submitting personal data to them.

12 Changes to This Privacy Policy

8j888 reserves the right to update or amend this Privacy Policy at any time. When we make a material change to this policy, we will post an updated version on the 8j888.app website and update the "Last Updated" date at the top of the policy. Where a change significantly affects the way we handle your personal data, we will endeavour to provide you with advance notice via your registered contact details.

Your continued use of the 8j888 platform following any update to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes to this Privacy Policy, you must stop using the 8j888 platform. We recommend that you review this Privacy Policy periodically to stay informed about how we handle your personal data.

13 Contact and Privacy Queries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way 8j888 handles your personal data, please contact our support team via live chat at 8j888.app, available 24 hours a day, 7 days a week including Bangladesh public holidays. You may also write to us by email at the address below and we will respond within five business days.

Email: [email protected]